Terms of Service
Last updated: September 17, 2026
1. The service
greenolink ("the Service"), operated by greenolink("we"), connects a WhatsApp account you own to AI tools (such as Claude or Cursor) through the MCP protocol, and lets you configure webhooks that receive incoming messages in real time. The Service is for your own WhatsApp account, used by you or by software agents acting on your behalf.
2. Unofficial WhatsApp connection - a risk you accept
Please read.The Service connects to WhatsApp as a "linked device" using software that is not provided or endorsed by WhatsApp / Meta Platforms. greenolink is not affiliated with, partnered with or approved by WhatsApp or Meta. WhatsApp's terms may prohibit unofficial clients and automated messaging, and WhatsApp may restrict, suspend or permanently ban a phone number that uses them.
- You understand and accept that using the Service may result in your WhatsApp number being banned, without notice.
- Compliance with WhatsApp's terms is solely your responsibility.
- We are not liable for any damage, loss of access, loss of messages or business loss resulting from such a ban or restriction.
3. Account and eligibility
- You must be at least 18 and legally able to enter this agreement.
- You are responsible for keeping your login, API keys and webhook secrets confidential, and for everything done with them.
- One WhatsApp number per account. Only connect a number you own or lawfully control.
4. Acceptable use
You agree to use the Service lawfully and fairly. In particular, you must not:
- Send marketing, promotional or bulk messages to people who have not given explicit consent (including in violation of Israel's anti-spam law, section 30A of the Communications Law).
- Message numbers that did not contact you first, automatically or in bulk, or harvest contacts.
- Harass, defraud, impersonate, distribute unlawful or infringing content, or use the Service for any illegal purpose.
- Run an automated agent that hides that it is automated when asked, or wherever the law requires disclosure.
- Circumvent Service limits, access other users' data, or harm the Service's availability or security.
We may suspend or terminate accounts that violate this section, and block or rate-limit sending to protect the Service and other users.
5. Third-party messages and your role as data controller
When you connect your WhatsApp account, the Service processes and stores messages from people who write to you. You are the data controller for those messages; we process them on your behalf and under your instructions. You are responsible for having a lawful basis for that processing, informing your contacts as required by law, and honouring their requests. See the Privacy Policy for what we store and how.
6. Webhooks, API keys and third-party AI tools
- When you configure a webhook, the content of your incoming messages is sent to the URL you chose. You are responsible for securing that destination and for any use of the data there.
- When you connect an AI tool (e.g. Claude), message content is transmitted to that provider at your request and under that provider's terms. greenolink does not control processing by those providers.
- API keys and secrets are shown once. If exposed, revoke them immediately from the dashboard.
7. Subscription, payment and cancellation
- The Service is a monthly subscription at the price published on the site, with a free trial as stated at sign-up. Billing starts automatically when the trial ends unless you cancel first.
- Payment is processed by a third-party payment provider. We do not store your card details.
- You can cancel at any time from the dashboard. Cancellation takes effect at the end of the current billing period, without pro-rated refunds unless required by law.
- We may change the price with at least 30 days' notice.
8. Availability and changes
The Service depends on third-party infrastructure and on WhatsApp, which may change without notice. We do not guarantee uninterrupted availability, complete retention of message history or future compatibility. We may change, suspend or discontinue the Service or parts of it; for a full shutdown we will try to give reasonable advance notice.
9. Intellectual property
The Service, its code, design and the greenolink brand belong to greenolink. You receive a limited, personal, non-transferable right to use it for the subscription term. Your content (messages, files, settings) remains yours; you grant us a licence to process it solely to provide the Service.
10. Limitation of liability
The Service is provided "AS IS" without warranties of any kind, express or implied. To the extent permitted by law, our total liability to you for any claim will not exceed the amount you paid us in the 12 months before the event. We are not liable for indirect or consequential damages, lost profits, lost data or lost goodwill, and in particular not for a WhatsApp ban.
11. Indemnity
You will indemnify us against claims, damages and costs (including legal fees) arising from your use of the Service in breach of these terms or the law, including sending messages without consent or infringing third-party rights.
12. Termination
You may close your account at any time. We may suspend or terminate the Service with notice, and without notice in case of material breach or risk to the Service. On termination we delete your data as described in the Privacy Policy.
13. Governing law
These terms are governed by the laws of the State of Israel. The competent courts of Tel Aviv-Jaffa have exclusive jurisdiction.
14. Changes and contact
We may update these terms. Material changes will be posted on the site or emailed to you at least 14 days before they take effect; continued use afterwards means acceptance. Questions: support@greenolink.com.